Explore and excel. At Banner Health, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Apply today.
When facing a cancer diagnosis, a common question is, "where can I go for help?" The answer is Banner MD Anderson Cancer Center. By partnering with MD Anderson, one of the nation's leading cancer centers, Banner Health's cancer care includes outstanding cancer programs that integrate the latest in research, education and prevention. All Banner MD Anderson Cancer Center locations in Arizona and Colorado provide care based on the same protocols and practice standards provided at MD Anderson in Houston. We believe patient care is most effective when it's truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care. Our cancer experts include medical oncologists, surgeons, radiation oncologists, physician specialists, nurses and clinical support staff. A vital member of the team includes our clinical nurse navigators who work closely with patients, guiding them through their first visit and serving as a single point of contact throughout their care. From prevention to treatment and beyond, no matter where our patients are on their cancer journey, the team at Banner MD Anderson will be by their side.
This role will support our intake team and will review charts for new patients, to ensure that each patient is assigned and scheduled with the appropriate providor based on their specialty. The will also assess patients prior to their first visits and help patients with what to expect so that their overall experience and process is as smooth and efficient as possible.
This position is Mon-Fri, 5 8's, No weekends/holidays
Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet(tm) recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. About Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.
POSITION SUMMARY This position provides comprehensive care coordination for the initial patient access process to ensure appropriate care alignment and a smooth and supportive patient experience. This position collaborates with a multi-disciplinary team to ensure timely diagnosis and treatment to optimize patient outcomes.
CORE FUNCTIONS 1. Coordinates the initial patient access process, making appropriate referrals and consultations in coordination with physicians and providers. Evaluates the medical necessity, urgency and appropriateness of care, optimizing patient outcomes. Collaborates with the patient and referring physician to solicit information needed to determine appropriate physician alignment for consultation.
2. Assesses the medical records to determine if adequate and appropriate records have been obtained. Determines if additional records and pathology reviews are required for initial consultation and collaborates with appropriate resources to secure needed records and documentation.
3. Assists the patient/family through the initial patient access process, providing support and updates. Stays aware of the patient's progression throughout the intake process. Responds to patient requests for information regarding the initial consultation and general questions about the facility, physician and/or available services and resources.
4. Provides support and education to the community physician practices and prospective patients about the referral process. Serves as a resource to other staff members and provides education as needed.
5. Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Participates in staff development to maintain current standards of practice and ensure the highest quality of care.
6. This position has responsibility for coordinating the initial patient access process. This position works independently, with freedom to determine how to best accomplish functions within established procedures. This position confers with supervisor on any unusual situations. This position is facility-based with no budgetary responsibility. Internal customers include all levels of staff, including physicians. External customers include patients, families, employees of other healthcare institutions, physician offices, referring physicians, community providers and agencies, payers, provider networks, and regulatory agencies.
MINIMUM QUALIFICATIONS Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice.
Requires knowledge as typically obtained through a minimum of three years of current experience in specialty area. Requires excellent organizational skills, effective communication and writing skills, good time management skills and knowledge of word processing and database software applications. Also requires a good understanding of process improvement.
PREFERRED QUALIFICATIONS Bachelor's degree in nursing or related field is preferred.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.