High quality of life with low cost of living on the shores of Palm Coast.

• Schedules and coordinates Diagnostic Imaging exams and ensures all patients are scheduled at the next available appointment or at the patientâ™s convenience.
• Answers dedicated phone line for scheduling, transfers calls and relays messages as needed
• Ensures a positive relationship with physicians and physicianâ™s office staff to increase physician satisfaction and referrals.
• Provides education to referring physician practices to ensure Quality Assurance and accuracy of scheduled procedure. May call physician office or department to obtain information necessary to schedule events.
• Accurately assembles all patient information gathered from the patient or referring physician to ensure the Pre-registration function occurs in a timely efficient manner.
• Reviews all orders for medical necessity and radiology protocol to ensure accuracy in the appointment.
• Ensures all patient instructions and preparations are reviewed and noted in the appointment for the physician, radiology department and/or patient.
• Maintains a high level of Imaging department knowledge: Neurosurgery, Radiology, and Cardiology to complete the scheduling process in a timely and effective manner.

KNOWLEDGE AND SKILLS REQUIRED:

• Excellent customer service and communication skills required.
• Good knowledge of medical terminology required.
• Effective communication skills to deal with patients from infant through geriatric age groups. 
• Computer skills for use of hospital computer systems
• Knowledge and experience with Microsoft Office, Word and Excel required.

EDUCATION AND EXPERIENCE REQUIRED:

• Requires a high school diploma or GED.
• Minimum of one year previous experience in hospital scheduling or physician office scheduling
• Strong background in radiology procedures preferred.
• Knowledge of medical necessity requirements preferred.

This Radiology Scheduler will be responsible for the scheduling of outpatient imaging examinations.