This position manages the daily operation of all Ross Breast Center sites, including the mobile mammography unit. The Manager insures appropriate staffing levels in order to provide appropriate patient care in a timely manner at all sites. The Manager oversees the scheduling, registration, ordering of procedures, performance of procedures, coding, dictation, transcription, and distribution of the finalized report to referring clinicians. They insure that all MQSA, OSHA, ACR, and Joint Commission standards are maintained. The Manager is directly responsible for efficient customer service at all locations. They facilitate communication between the radiologists and referring physicians. Assists the Administrative Director, Systems Imaging in planning, organizing, and delineating duties and responsibilities of all personnel at Ross Breast Center locations. The Manager is responsible for the financial accountability of the Ross Breast Center. The Manager works closely with Marketing in order to develop and promote programs.
About CHRISTUS Trinity Mother Frances
Trinity Mother Frances is a national leader in patient satisfaction, advanced technology and quality initiatives, and is the region's preferred health care provider with over 75 years of dedicated service to the people of east Texas. The integrated healthcare organization encompasses five hospitals and the area's preferred multi-specialty physician group - Trinity Clinic, serving north central, east and northeast Texas with over 300 physicians representing 37 specialties.
About Tyler Texas
The largest community in east Texas with approximately 100,000 residents, Tyler offers cultural diversity, quality education and health care, easy access to large metropolitan areas, and abundant recreational opportunities. Tyler, known as the "The Rose Capital of America," is a community offering all the conveniences of a big city area but with a more relaxed lifestyle.
Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
Creativity - Comes up with many new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with the customers in mind; established and maintains effective relationships with customers and garnishes their trust and respect.
Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line orientated; steadfastly pushes self and others for results.
Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups. Can solve problems with peers with a minimum of noise; is seen as a team player. Is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
ASSESSES THE PHYSICAL, PSYCHOSOCIAL, SPIRITUAL, CULTURAL, FUNCTIONAL, HIGH RISK AND DISCHARGE NEEDS OF THE PATIENT AND FAMILY.
Completes and documents initial assessment/care within required period.
Performs, reassessments/care at intervals as required or appropriate to the patient's needs.
Ensures physical assessment/care includes all major body systems.
Ensures spiritual assessment/care includes actual/expressed needs.
Incorporates cultural and ethnic factors into assessment/care.
Makes appropriate referrals for positive high-risk screens.
FOLLOWS UP ALL ABNORMAL SCREENING MAMMOGRAMS.
Daily reviews reports with abnormal or suspicious findings.
Initiates contact with Primary Care or referring physician and provides report.
Initiates contact with patient and sets up a follow-up diagnostic visit. (Timeframe 3 working days or less).
Meets with patient at time of diagnostic visit and provides information on what to expect.
Discusses results with patient before appointed procedure time and informs the patient of the comprehensive breast program.
COORDINATES MULTI-SPECIALTY REVIEW OF CASES / EDUCATION.
Gathers and assembles patient information for review by physician panel.
Schedules weekly case conference.
Presents cases for review and records recommendations.
Meets with the patient after the case conference to ensure full understanding of the recommendations / options.
Works closely with the Oncology Research Nurse to maintain a current knowledge of breast related protocols and initially review patients for protocol accrual.
Teaches Self-Breast Examination.
Plans and implements Breast Support and Breast Education Programs.
FACILITATES THE PATIENT IN ACCESSING THE SYSTEM FOR TREATMENT.
Serves as a single point of contact for the patient.
Assists in scheduling further testing if necessary prior to treatment.
Facilitates scheduling of treatment as necessary.
Follows patients throughout the course of treatment and ensures resources are available and needs are met.
Makes a patient visit in the hospital the day following surgery.
Instructs the patient regarding lymphedema.
Assists the patient in accessing the "Reach to Recovery Program
DEMONSTRATES THE ABILITY TO ACCURATELY ACCESS AND DOCUMENT PATIENT CARE ACTIVITIES AND HOSPITAL PROCESSES.
Uses computer system(s) appropriately.
Documents in the medical record according to policy/procedure.
Complies with incident reporting and notification requirements.
Attends/reviews department staff meetings for information.
Identifies patient's problems by comparing health status to established nursing norms. Assists with the care of the physical and psychological needs of the patient and reports any signs of complications to the appropriate physician. Advises Dietary and Social Services of patient's special needs.
Assists others as necessary, always using time constructively.
OBTAINS KNOWLEDGE OF, AND DEMONSTRATES COMPLIANCE WITH INFECTION CONTROL POLICIES AND PROCEDURES.
Practices Standard Precautions in-patient care activities.
Practices appropriate disease specific isolation as required.
Appropriately handles and disposes of sharps.
PROVIDES FOR THE EDUCATION/TRAINING OF THE PATIENT/FAMILY
Identifies and documents patient/family educational needs upon initial assessment and thereafter.
Identifies barriers to learning.
Provides teaching based on identified needs.
Evaluates the effectiveness of instruction provided.
Assessment and teaching incorporates cultural and ethnic actors.
Assessment and teaching incorporates functional needs.
Develops and/or implements established departmental teaching/educational programs for patients concerning their treatment and care.
INCORPORATES THE PLAN FOR NURSING CARE INTO THE MULTIDISCIPLINARY CARE AND MANAGEMENT OF THE PATIENT/FAMILY.
Communicates effectively with physicians and allied health team.
Coordinates nursing care with other disciplines involved.
Involves allied health team members, as necessary.
Actively participates in multidisciplinary care conferences.
ASSURES THE RIGHTS OF THE PATIENT/FAMILY ARE RESPECTED AND MAINTAINED.
Allows for privacy and modesty in the provision of care.
Identifies self by name and title to patient/family
Reports suspected cases of abuse/neglect, if identified.
Understands role of, and how to access, the Ethics Committee.
Establishes presence of consent prior to treatment/procedure.
DEMONSTRATES KNOWLEDGE OF UNIT SPECIFIC POLICIES AND PROCEDURES AND THE ABILITY TO SAFELY AND COMPETENTLY USE UNIT SPECIFIC PATIENT CARE EQUIPMENT IN THE DELIVERY OF QUALITY PATIENT CARE.
Completed Unit Specific Annual Competency Checklist.
Obtains necessary training prior to initial equipment use.
Assures equipment is in operating order prior to use.
Differentiates between patient complications and equipment malfunction.
Uses medical equipment in accordance with manufacturers operating guidelines.
Participates or performs required Quality Improvement studies accurately and in a timely manner.
Assists Medical Director in the development of new policies or procedures as requested.
Associates degree in Radiology or Business Administration
Leadership, Team Building, and Conflict Resolution skills preferred
Computer proficiency with databases, spreadsheets, word processing, email and internet
Must be flexible, able to delegate, and communicate effectively
Must be able to problem solve and possess excellent organizational skills
5 years of experience in Radiology or related healthcare management
Previous Breast Center/Women's Healthcare management is preferred
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.